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‘How’s the day started?’

Picture this. You’ve just sat down and settled yourself at a meeting room table. You look at your prospective client. What’s the first thing you usually say? One question you can use to gauge how to approach the meeting is this one: ‘How’s the day started?’ or if the meeting is in the middle of the day, use ‘How’s the day been going?’.

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To talk or not talk – the walk to the meeting room

Picture this: You’re about to deliver a sales presentation to a prospective client. You’re in the reception area at a client’s office. The client greets you. Now, you’re walking with the person to the meeting room (imagine it’s a 20 second journey). Do you talk or not talk during that time?

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