The Winning Voice

Tag Archive - listen and speak under pressure

‘I consider everything I compose . . .

‘I consider everything I compose a gift.’ Keith Emerson. This week, the focus is on practical techniques to ‘compose’ your presentations. What if, like Emerson, you considered every presentation you composed, a gift for your audience? If you did, wouldn’t you put more care into the composition of the gift, so it was well received?

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Is an ‘Action Bias’ costing you?

“In a penalty situation in soccer, the ball takes less than o.3 seconds from the player who kicked the ball to the goal. There is not enough time for the goalkeeper to watch the ball’s trajectory.  He(she) must make a decision before the ball is kicked. Soccer players who take penalty kicks shoot one third of the time at the middle of the goal, one third of the time at…

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What’s most important to you about . . . ?

What’s most important to you about your communication at work? Regularly I ask my clients and their direct reports this question. Below* is a list with answers people have given in response to that question. The ‘What’s most important to you about’ language (as some of you know) is a great question starter, for uncovering key information in a ‘customer’ interaction.

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Your Obama homework

If you’re a business pitch client of mine or a 1:1 executive coaching client of mine or a participant in my Leadership, Listen and speak under pressure, or Delivering memorable messages programmes – my homework assignment for you in the next seven days is to watch Barack Obama’s recent State of the Union address.

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Intense present moment focus, value

“Understand the greatest generals, the most creative strategists, stand out not because they have more knowledge but because they are able, when necessary, to drop their preconceived notions and focus intensely on the present moment. That is how creativity is sparked and opportunities are seized”.

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Serious doesn’t mean competent or intelligent

Recently in a cafe just off the lobby of a Sydney office tower, I was having a coffee before a sales presentation workshop. I noted how serious all the senior executive corporate types looked as they bought their flat whites and machiattos. It seemed liked they had the weight of the world on their shoulders.

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