The Winning Voice

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‘Listening station’ technique for managers

If you’re a manager, consider having a ‘Listening station’ near your desk as your designated place to listen to your direct reports and other people who want to talk with you. Let me explain. When people come up to your desk to talk with you for ‘just a minute’ it can be tempting to continue to work on the matter in front of you while you partially listen to the…

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