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“Who’s in the grand final?’

In my client workshops there are often people enrolled who have been born in non-English speaking countries, and are of non-native English speakers – as might be expected. Several of these executives want to know how to better assimilate into, and understand Australia and its business culture.

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Fully present on the phone?

“… we need to recognize that presence requires practice and training . . . presence can be developed by simple techniques such as using the ring of our phone as an awareness cue. Rather than responding by grabbing the phone, we can use the ring as a reminder to take one deep, long slow easy breath, focus our minds, and then pick up the phone.”

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“I asked the first question”

“I am pleased to report that I asked the first question at the industry seminar today. It was a great result in that my message was memorable! At the end of the seminar I had three people walk up wanting my (business) card and to discuss further. I also had the presenter looking to me for further contribution during the discussion. Thanks for a fantastic suggestion.”

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A positive ‘Swing thought’

“A ‘swing thought’ is a golfer’s term for a single correction to your form that you keep in mind as you stand over the ball. The idea is that to try to make several adjustments at once is a setup for failure. A swing thought keys on a very specific single behavior that stands for the overall shift you are seeking to make.”

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What the powerful want

“Most people with power would like to use it wisely, if someone believable would tell them how. They know that any proposal having to do with their business can be stated clearly and completely in less than one minute”. Robert Townsend from p 21 of Further up the organization.

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“Beginnings are so important”

“Beginnings are so important. My most important contributions for a project is at the start – setting the vision.” These words were spoken by Todd Coates, CEO of Sydney Bridge Climb, at a breakfast seminar I recently attended.

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Thinking is work

“Thinking is work. In the early stages of a man’s career it is very hard work. When a difficult decision or problem arises, how easy it is, after looking at it superficially, to give up thinking about it. It is easy to put it from one’s mind. It is easy to decide that it is insoluble, or that something will turn up to help us.

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Angela Catterns Voice Lesson 4

Michael Kelly “Angela, what interviewing ideas do you have for the non-professional interviewer?” Angela Catterns “Well for me I think the secret to interviewing is actually listening. So you can just start off with one question – and if you listen to the answer . . . I’m also writing down something someone has said when I’m interviewing them . . . and that’s where I get my next question.

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