The Winning Voice

Best in class communication techniques from Michael Kelly

Power is like scissors, because . . .

Power is like scissors, because if you’re not careful with power, it can cut people to bits. The focus this week is on practical ways of making your language richer, memorable and less stale. The sentence above – which I heard a number of years ago and still remember – uses the literary devices of ‘similie‘ and ‘contrast‘.

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BDMs – Could you improve your note-taking?

‘Learn how to use cues to yourself – such as circling words you want to drill down on – as a reminder to cover them later in the meeting. Underline words the prospect uses that you want to incorporate into your responses . . .  . . . throughout the dialogue, number key objectives as the person lists them, so you are sure to address each one’.

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‘Machine gun handshake’ – Gladys Berijiklian with Li Keqiang

What does your handshake convey about you? My view of the handshaking of NSW Premier Gladys Berijiklian with Chinese Premier Li Keqiang (please see the 20 second clip below) conveyed overzealousness, nervousness and obsequiousness.* This was conveyed by the rapid and lengthy hand pumping by Berijiklian. Though not shown in the clip, the pump continued on for an inordinate length of time. Keqiang’s facial expression conveys mild amusement, as if…

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Link for Thomas Friedman clip

Apologies for emailing you again today. For my blog post today some people has said that the link to the Thomas Friedman interview didn’t work. Here is the link again. Hopefully this link will work. If not – apologies. michael k

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‘Own’ your communication skills

‘A good conversation is elegantly connected with listening’. This quote is from the article Ten ways to improve your communication skills by Melanie Pinola. As this is Week #2 (Practical techniques) of the theme ‘Be green and growing’ – the ‘Ten ways’ article will give you plentiful ideas and techniques to reflect on and grow your communication. The ways are focused on everyday communication, but are easily adapted to executive communication.

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Be green and growing!

As St Patrick’s Day occurs in March, and since green is the traditional colour of the day, the theme and focus for this month’s posts is ‘Be green and growing!’. To get you going, on being green and growing, below are four prior posts to prepare your mindset for this month’s ideas and techniques.

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How to Communicate upwards

Recently when I asked a client what was the biggest communication challenge they had in the last seven days, the client said, ‘Communicating upwards.” With the change in direction of my blog, the fourth week of the month (ie. this week) will focus on a challenge my clients have shared with me, and ideas and techniques on how to address that challenge.

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