The Winning Voice

Best in class communication techniques from Michael Kelly

Russell Crowe – earthy & unpretentious

Of all the voices of male motion picture actors, Russell Crowe’s earthy, unpretentious voice is the one that grips you, viscerally – and doesn’t let you go until he stops speaking. You’ll experience that grip in a 53:30 minute interview of Crowe by Charlie Rose. Here are other thoughts about, and what resonated with me about, the interview: -I’ve shared this thought before but it’s worth repeating. Like many other…

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‘These are the times that try . . . ‘

‘These are the times that try men’s souls’. Thomas Paine This month’s theme is ‘Gandhi month’. Last week I shared a Gandhi’s quotation about choosing his written words, very carefully. Here is the quotation. ‘To be true to my faith therefore, I may not write in anger or malice. I may not write idly. I may not write merely to excite passion. The reader can have no idea of the restraint…

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Gandhi month

As Mahatma Mohandas Karamchand Gandhi was born in the month of October ( 2 October 1869) this month’s theme will be Gandhi month. The focus will be aligned with Gandhi’s tenets of simplicity and congruency of communication. To warm you up for the month, here are quotations and ideas to wash over you. ‘He (Gandhi) recognized that communication is the most effective tool to shape opinion and mobilize popular support.’ (reference)

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How to walk, so you don’t get mugged

In the book Race: How Blacks And Whites Think and Feel About The American Obsession, by oral historian Studs Terkel, there is a quotation on p. 39 from an Afro-American man named Julian Jefferson. Here is the quotation: ‘I’ve never had any run-ins with the police. I credit that to my mother. I’ve known people that walk down the street and the police throw them against the wall and frisk them.

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George Clooney – Playful

What can one say about George Clooney? Leaving aside his job as an actor, in the following 22:31 minute interview with Charlie Rose, the affect that Clooney leaves with me – is of someone who is comfortable in his own skin, self-assured and playful.

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Keep attention – with an ‘unpredictable wind’ voice

Consider this . . . Even a small increase, in your knowledge and appreciation of your voice, is a worthy investment. Following my suggestion last week to listen to your audio-recorded voice – consider how your knowledge and appreciation of your voice has increased over the last seven days? Even a small increase in knowledge or appreciation is worthwhile.

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It’s Spring – time for your voice to ‘bud’

September marks the start of spring in Australia. It’s a time when flowers bud. In botany, a bud is an undeveloped or embryonic shoot. Once formed, a bud may remain for some time in a dormant condition, or it may form a shoot immediately. Buds may be specialised to develop flowers or short shoots, or may have the potential for general shoot development. This month’s focus, aligned to the theme of budding, will be on: Your budding…

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‘How’s the day started/going/been?’

The interactions I have most trouble with are the informal ones, particularly with senior execs. You know, the times before a meeting starts, or after it has ended, or at a networking event, or in a lift.  Recently a younger client of mine shared the above challenge. The reason why informal interactions can be challenging is because they’re unpredictable. You can’t prepare for them in the same way as preparing…

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‘You didn’t get the job’

‘I had to tell an internal candidate that they didn’t get the job . . . that it went to an external candidate’. Recently a client of mine told me about a situation where he had to tell a direct report that he didn’t get the job he had interviewed for. He found this situation a difficult one to handle.

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Kevin Spacey – ‘Do you have a heart?’

‘Do you have a heart?’ This is a memorable line spoken by Kevin Spacey during his interview with Charlie Rose. Below is the link to the clip (see ‘Here is the CLIP’)  of the 34:39 minute interview. There are several sections of the clip that resonated with me. Overall, just as Spacey owns scenes in his acting, he owns this conversation with Rose. He’s playful, witty, solid, unrushed, passionate, flippant –…

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